FAQ
Where are your garments made?
All of our pieces are designed in Italy and crafted by skilled artisans with a passion for quality and craftsmanship. We prioritize ethical production and work with trusted partners to ensure the highest standards.
Do you offer international shipping?
Yes! We offer worldwide shipping, so no matter where you are, you can enjoy the luxury and elegance of Chérie Couture. Shipping fees and delivery times may vary depending on your location.
What sizes do you offer?
Our collections are available in a wide range of sizes. For each product, we provide a detailed size guide to help you choose the perfect fit.
Can I return or exchange my order?
Yes, we offer returns and exchanges within 14 days of receiving your order. Please refer to our return policy here for further details on how to initiate a return or exchange.
How often do you release new collections?
Our collections are released seasonally, with limited-edition pieces throughout the year. Be sure to subscribe to our newsletter for exclusive access to new arrivals.
How should I care for my Chérie Couture pieces?
Each garment includes specific care instructions on the label. We recommend gentle handwashing or dry cleaning for best results and longevity. You can also visit our blog for detailed posts on caring for luxury fabrics like silk, linen, and more.
Do you offer alterations or custom tailoring?
Currently, we don’t offer custom tailoring, but our pieces are designed with thoughtful fits and elegant silhouettes. We recommend working with a trusted local tailor for adjustments if needed.
What payment methods do you accept?
We accept major credit cards, Klarna, PayPal, and Apple Pay. All payments are processed securely.
Can I modify or cancel my order after placing it?
If your order hasn’t shipped, we may be able to assist. Please contact us as soon as possible at contact@cheriecouture.com.
Do you have a loyalty or rewards program?
We’re working on a VIP experience for our most loyal customers—stay tuned for updates by joining our community here.
Will I have to pay customs duties or taxes on my order?
Customs duties, taxes, and import fees may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the shipping cost. For more information, please check with your local customs office.